Category:Process

From OIAr Archive 2013
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During the continuous life cycle of the development, maintenance and demolition of facilities in an IT-landscape, many processes are followed to guide the activities that are carried out. Amongst those processes are:

  • Configuration Management
  • Incident Management
  • Availability Management
  • Capacity Management
  • Business Continuity Management
  • etcetera

ITIL v3 describes the most common processes that are used to support the IT lifecycle.

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