Category:Service: Difference between revisions
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Latest revision as of 01:22, 12 November 2012
A Service is an activity that is carried out by IT-support personnel. Amongst those activities are:
- monitoring
- asset registration
- standard maintenance
- back-up handling
- troubleshooting
- repair
- etcetera
A very common best practice that describes those services is ITIL v3. Most of the services defined by ITIL are part of this repository
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