https://www.infra-repository.org/oiar-2013/index.php?action=history&feed=atom&title=SL.Bronze 2026-05-06T13:14:55Z Revision history for this page on the wiki MediaWiki 1.40.0 https://www.infra-repository.org/oiar-2013/index.php?title=SL.Bronze&diff=222&oldid=prev 2012-11-11T23:22:21Z

<p></p> <p><b>New page</b></p><div>{{Maturity|1}}&lt;br&gt;&lt;br&gt;<br /> {{Pageheaderbox<br /> |doctype=Service Level<br /> |pagename=Bronze<br /> |pagetype=SL<br /> |version=0.1<br /> |owner=S.A.D. Jumelet<br /> }}<br /> <br /> ==Clarification==<br /> The [[Service Levels|Service Level]] &quot;Bronze&quot; is seen as the lowest service level that is acceptable to offer as a business service. When coupled with a service, the client can expect best effort support during normal office hours, with reasonable qualities of service (e.g. uptime, availability and performance) for a most reasonably price.<br /> <br /> {{ServiceLevelDefinition<br /> |SLname=Bronze<br /> |SLevel=100<br /> |ShortDescription=Basic service level<br /> |LongDescription=Basic service level that offers best effort support for a reasonably low price<br /> |SupportDesk=5x8<br /> }}</div>

Jan Schoonderbeek